Total Definition–adjective | 1. | constituting or comprising the whole; entire; whole: the total expenditure. | | 2. | of or pertaining to the whole of something: the total effect of a play. | | 3. | complete in extent or degree; absolute; unqualified; utter: a total failure. | | 4. | involving all aspects, elements, participants, resources, etc.; unqualified; all-out: total war. | –noun | 5. | the total amount; sum; aggregate: a total of $200. | | 6. | the whole; an entirety: the impressive total of Mozart's achievement. | –verb (used with object) | 7. | to bring to a total; add up. | | 8. | to reach a total of; amount to. |
881
| 9. | Slang. to wreck or demolish completely: He totaled his new car in the accident. | –verb (used without object) | 10. | to amount (often fol. by to). | |
From Dictionary Quality Definition–noun | 1. | an essential or distinctive characteristic, property, or attribute: the chemical qualities of alcohol. | | 2. | character or nature, as belonging to or distinguishing a thing: the quality of a sound. | | 3. | character with respect to fineness, or grade of excellence: food of poor quality; silks of fine quality. | | 4. | high grade; superiority; excellence: wood grain of quality. | | 5. | a personality or character trait: kindness is o
3e8
ne of her many good qualities. | | 6. | native excellence or superiority. | | 7. | an accomplishment or attainment. | | 8. | good or high social position: a man of quality. | | 9. | the superiority or distinction associated with high social position. | | 10. | Acoustics. the texture of a tone, dependent on its overtone content, that distinguishes it from others of the same pitch and loudness. | | 11. | Phonet
ee2
ics. the tonal color, or timbre, that characterizes a particular vowel sound. | | 12. | Logic. the character of a proposition as affirmative or negative. | | 13. | Thermodynamics. the proportion or percentage of vapor in a mixture of liquid and vapor, as wet steam. | | 14. | social status or position. | | 15. | a person of high social position: He's quality, that one is. | –adjective | 16. | of or having superior quality: quality paper. | | 17. | producing or providing products or services of high quality or merit: a quality publisher. | | 18. | of or occupying high social status: a quality family. | | 19. | marked by a concentrated expenditure of involvement, concern, or commitment: Counselors are urging that working parents try to spend more quality time with their children. | |
From Dictionary Management Definition–noun | 1. | the act or manner of managing; handling, direction, or control. | | 2. | skill in managing; executive ability: great management and tact. | | 3. | the person or persons controlling and directing the affairs of a business, institution, etc.: The store is under new management. | | 4. | executives collectively, considered as a class (distinguished from labor ). | |
From Dictionary |
Related articles from Yahoo AnswersVoting Question: Practice of total quality management ?
should a small-scale business enterprise adapt the concept and practice of total quality management and what benefit can they get if they do so?
any help will do thanks
Voting Question: I need some PC help please?
I am updating my computer and have limited money so I can't update all at once or buy a new PC. So I just want to update one thing at a time. So what should I update first.
Here are my computer's specs.
Processor
Name : Intel Pentium III processor
Speed : 930 MHz
Mainboard
Bus(es) : AGP PCI IMB USB i2c/SMBus
MP Support : 1 CPU(s)
MP APIC : Yes
System BIOS Version : COMPAQ - 1
Video System
Monitor : Gateway EV700
Adapter : Intel(R) 82810E Graphics Controller (Microsoft Corporation)
Physical Storage Device
Removable Drive : Floppy disk drive
Harddisk : WDC WD800BB-53CAA1
Harddisk : QUANTUM FIREBALLlct15 20
CD-ROM/DVD : COMPAQ DVD-ROM SD-612B
CD-ROM/DVD : IDE-CD R/RW 4x4x32
Logical Storage Device
1.44MB 3.5" (A:) : N/A
Local Disk (C:) : 74.53 GB (58.46 GB Free Space) (NTFS)
(D:) : 18.64 GB (17.90 GB Free Space) (NTFS)
CD-ROM/DVD (E:) : 7857.09 MB (UDF)
CD-ROM/DVD (F:) : 488.61 MB (CDFS)
Peripheral
Serial/Parallel Port(s) : COM / 1 LPT
USB Controller/Hub : Intel(r) 82801AA USB Universal Host Controller
USB Controller/Hub : USB Root Hub
USB Controller/Hub : Generic USB Hub
Keyboard : Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Keyboard : HID Keyboard Device
Keyboard : HID Keyboard Device
Mouse : PS/2 Compatible Mouse
Mouse : HID-compliant mouse
Mouse : HID-compliant mouse
Mouse : HID-compliant mouse
Mouse : HID-compliant mouse
Multimedia Device(s)
Device : ESS Allegro PCI Audio (WDM)
Power Management
AC Line Status : On Line
Operating System
Windows System : Windows XP Professional Service Pack 3 (Build 2600)
Network Services
Adapter : SMC EZ Card 10/100 PCI (SMC1211TX)
Video Adapter
Device Description : Intel(R) 82810E Graphics Controller (Microsoft Corporation)
Adapter Compatibility : Intel Corporation
Adapter DAC Type : Internal
Adapter RAM : 32 MB
Location Information : PCI bus 0, device 1, function 0
PNP Device ID : PCIVEN_8086&DEV_7125&SUBSYS_B1650E11&REV_033&61aaa01&0&08
Manufacturer : Intel Corporation
Screen Resolution : 1024x768 pixels
Color Quality : 24 Bits
Refresh Rate : 60 Hz
Vga Compatible : No
Video Capture : No
Overlay Saturation : Not Available
Overlay_Brightness : Not Available
Overlay_Contrast : Not Available
Overlay Hue : No
Overlay InDuoView to TV : No
Overlay to IGA2 : No
Over Ride Monitor Power : No
Progressive Scan : No
Driver : c:windowssystem32driversi81xnt5.sys
Driver Version : 6.13.1.3198
Driver Date : 6-8-2001
INF File : i81xnt5.inf (i81x section)
Processor
Name : Intel Pentium III processor
Speed : 930 MHz
Mainboard
Bus(es) : AGP PCI IMB USB i2c/SMBus
MP Support : 1 CPU(s)
MP APIC : Yes
System BIOS Version : COMPAQ - 1
Memory Info
Total Physical Memory : 382.55 MB
Free Physical Memory : 159.98 MB
Maximum Page File : 920.42 MB
Free Page File : 766.25 MB
Page File : C:pagefile.sys
Initial Size : 576
Maximum Size : 1152
Allocated Memory Load : 58 %
Resolved Question: Which institute is best for doing MBA through correspondence course in 1 Year? ?
I am a B.Sc graduate with 13 years of work experience in Quality Assurance department in Automobile industry. I want to do MBA in operation management with specialization in Total Quality Management. There are institutes which offer MBA in 1 Year with 5 subjects. Are these MBA degrees are valid? Suggest me suitable institute which offers MBA in Operation management through correspondence course.
Resolved Question: Solve the Case Studies Below?
Case. 2
DETERMINING PAY RAISE
The Scientific Equipment Manufacturing company is a small manufacturing unit located in Peenya, Bangalore. The company is non-unionised and manufactures analytical equipment for hospital laboratories.
Approximately one year ago, the manager of the Component Assembly Department established three production goals for the department. The goals were : (i) reduce raw material storage costs by 10 per cent ; (ii) reduce variable labour costs (i.e. overtime) by 12 per cent; and (iii) decrease the number of quality rejects by 15 per cent. The manager told the six unit supervisors that the degree to which each supervisor or exceeded these goals would be one of the major inputs for their merit – pay increases for the year. In previous years, merit increases were based on seniority and an informal evaluation by the department manager.
The six supervisors worked on separate but similar production lines. A profile of each supervisor is as follows :
Amitha Aged 28, single; three years with the company after receiving her degree from the Bangalore University. Has a job offer from another company for a similar job that provides a substantial pay increase over her present salary. The scientific Equipment does not want to lose Amitha because her overall performance has been excellent.
Shindhe Aged 32, married with three children; three years with the company, high school education. One of the most stable and steady supervisors. However, he supervise a group of workers who are known to be unfriendly and uncooperative with him and other employees.
Anandan Aged 34, married with four children; high school equivalent learning; one year with the company. Came to Karnataka six years ago from Tamil Nadu. A steady worker, well-liked by his co-workers, but has difficulty in learning the local language. He has, therefore, problems of communication within his group and with others.
Hemalatha Aged 29, divorcee with three children, two years with the company ; high school education. Since her divorce one year ago, her performance has begun to improve. Prior to that, her performance was very erratic; with frequent absences. She is the sole support for her three children.
Eshwar Murthy Aged 27, single ; two years with the company, college graduate. One of the best liked employees at Scientific Equipment. However, he has shown a lack of initiative and ambition on the job. Appears to be preoccupied with his social life, particularly around his recently purchased house.
Cheriyan Aged 24, married with no children ; one year with the company after graduating from a local college. First full – time job since graduation from college. He is liked by all employees and has exhibited a high level of enthusiasm for his work.
Exhibit 11.3 presents summary of the performance of the six supervisors’ during the past year. The data include the current annual salary, the performance level on the three goals, and an overall evaluation by the department manager.
The new budget for the upcoming year has allocated a total of Rs. 1,40,000 for supervisory salaries in the Component Assembly Department, Rs. 40,000, increase from last year. The management has indicated that salary increases should range from five per cent to 12 per cent of the supervisors’ current salaries and should be tied, as closely as possible, to their performance.
In making the merit-pay increase decisions, the following points should be considered.
1.The decisions will likely set a precedent for future salary and merit increases.
2.Salary increases should not be excessive, but should be representative of the supervisor’s performance during the past year. It is hoped that the supervisors develop a clear perception that performance will lead to monetary rewards and that this will serve to motivate them to even better performance.
3.The decisions should be concerned with equity, that is, they ought to be consistent and comparable with each other.
4.The company does not want to lose these experienced supervisors to other firms. The management of this company not only wants the supervisors to be satisfied with their salary increases, but also to further develop the feeling that Scientific Equipment Manufacturing is a good company for advancement, growth and career development.
Exhibit 11.3
SupervisorCurrent Salary (Rs.)Storage Costs (10%)Goal Labour Costs (12%)Attainment Quality Rejects (15%)EffortManager’s CooperativenessEvaluation Ability to work IndependentlyKnowledge of job
Cherian23,00012%12%17%ExcellentExcellentGoodGood
Amitha24,00012%13%16%ExcellentExcellentExcellentExcellent
Shindhe24,0006%2%3%GoodExcellentGoodGood
Anandan22,0004%4%12%ExcellentGoodFairFair
Hemalatha23,00011%10%10%FairFairFairGood
Eshwar Murthy24,0008%10%3%FairFairFairFair
Instructions for the exercise
1.Each person in the class should individually determine the Rupee
Voting Question: Total quality management has been embraced by businesses, particularly in Japan and now in the United State?
Can this “business” orientation be applied to corrections?
Voting Question: A trip through a drive-up window of any leading fast-food restaurant is useful in understanding concepts?
A trip through a drive-up window of any leading fast-food restaurant is useful in understanding concepts
such as total quality management (TQM), just-in-time (JIT), and continuous improvement (CI).
Each restaurant can be viewed as a small manufacturing center. List two fast-food restaurants you are
familiar with in the first column of the following table (e.g., McDonald’s, Taco Bell, Burger King,
and KFC). Record in the table how each company is putting each of these lean business concepts into
action, both favorably and unfavorably.
Restaurant TQM JIT CI
1.
2.
Resolved Question: Cost management accounting questions...please help me...thanks!?
1. The common factor(s) in successful budgets is (are):
A. Acceptance and support by key management people
B. A sense of ownership by those assigned to carry it out
C. That they are technically correct and reasonably accurate
D. A and C
E. A,B and C
2. The practice of maintaining budgets for the same number of future periods, revising those budgets as each period is completed adding a new budget each period is called:
A. Master budgeting
B. Capital budgeting
C. Zero-based budgeting
D. Continuous budgeting
E. Kaizen budgeting
3. Which of the following statements about budgeting is NOT ture?
A. Budgeting is an aid to planning and control
B. Budgets create standards for performance evaluation
C. Budgets help coordinate the activities of the entire organization
D. Budgeting forces managers to think ahead and formalize long-range objectives.
E. Budgeting eliminates the need for day-to-day monitoring of operation
4. Sales forecasting by its nature is:
A.Precise
B.Efficient
C.Objective
D.Subjective
E.Mechanical
5. The operating income total variance reveals whether the firm has achieved:
A. The sales level budgeted for the period
B. Control of variable expenses for the period
C. Control of fixed expenses for the period
D. Control of total expenses for the period
E. The budgeted operating income for the period.
6. A materials efficiency variance can be caused by all of the following except:
A. Quantity of actual output achieved
B. Performance of the workers in using the materials
C. Quality of the materials
D. Skill level of the workers using the materials
E. All of the factors listed above
7. It is possible for both direct material and direct labor to break totoal variance into two separate variances that evaluate:
A. Usage and prices
B. Unites and cost
C. Dollars and units
D. Management and worker
E. Efforts and results
8. Which of the following variances is most likely to be investigated for its cause?
A. A favorable efficiency variance of a non-bottleneck operation
B. An unfavorable efficiency variance of a non-bottleneck operation
C. A favorable efficiency variance of a bottlenect operation.
D. An unfavorable efficiency variance of a bottleneck operation
E. All of the variances above are equally significant and should be investigated.
Finally I finished typing up these questions...even though I have my own answers for them, I just want to see how you guys answer thsese...any help would be greatly appreciated!!!
Resolved Question: 1 What is quality?1 What is quality?
1 What is quality?
A Meeting and exceeding the customer’s expectations
B Adding extras to make the customer happy
C The degree to which the project meets requirements
D Conformance to management’s objectives
2 All of the following are the grounds to give birth to total quality approach
EXCEPT:
A Obsession with quantity
B Confusion and poor leadership
C One employee in charge
D Political disorder
3 All of the following are the major decision areas in supply chain management
EXCEPT:
A Location
B Production
C Inventory
D Pricing
4 Which of the following is true for subsystems?
A These are not linked together as internal customers and suppliers
B These are linked together as external customers and suppliers
C These are linked together as external and internal customers and suppliers
D These are linked together as internal customers and suppliers
5 In which of the following operations great deal of variations can occur?
A Manufacturing
B Financing
C Purchasing
D Selling
6 With total quality perspective, employees are empowered to think and make
recommendations for which of the following?
A Continual improvement
B One time check
C After completion check
D Incremental improvement
7 Which one of the following depicts durability – a dimension of quality?
A Exterior finish
B Quality of work
C Useful life
D Ease of repair
8 Which of the following statements is TRUE for total quality?
A Stresses on learning and adaptation to change
B Ability to repair a product quickly and easily
C Establishing and measuring service levels may be difficult
D A primary operating characteristic of product
9 What is the objective of a TQM system?
A Continuous improvement
B Continual improvement
C Business improvement
D Process improvement
10 Which of the following results in low costs?
A High productivity and high capacity utilization
B Low productivity and low capacity utilization
C Low productivity and high capacity utilization
D High productivity and low capacity utilization
---------BEST OF LUCK!!!---------
Resolved Question: help me find out the meanings of these words!!!?
Quality assurance
Vacuum Forming
Quality control
Manufacture
Volkswagen
Job Production
Batch Production
Market research
Total Quality Management
those are the words could you please help me find the meanings!!
Resolved Question: iam in a confusing state whether to take MS in petroleum or total quality management?
Resolved Question: What is Total Quality Management?
Resolved Question: i don't understand this help me please!!!?
hi
i've been asked by my teacher to do this task but i didn't understand what i have to do can you please tell me what i have to do:
Task 4
Prepare a handout that describes the features and key elements of a management information system, showing where it supports the functional areas of a College.(P4)
Information
Management information systems (MIS) are systems to gather process and distribute information within an organisation, in order that management can take informed decisions. The development of information technology means that management information can be provided quicker and cheaper than before, and that managers can have greater involvement in information production and report design.
Levels of information
Information within an organisation (as distinct from information provided by an organisation to external users, such as shareholders, the general public, pressure groups, competitors, suppliers and customers) can be analysed into three levels.
Strategic information is used by senior managers to plan the objectives of their organisation, and to assess whether the objectives are being met in practice. Such information includes overall profitability, the profitability of different segments of the business, future market prospects, the availability and cost of new funds, total cash needs, total manning levels and capital equipment needs. Much of this information must come from outside sources, although internally generated information will always be used. Strategic information is used in strategic planning.
Tactical information is used by middle management. Such information includes productivity measurements (output per man hour or per machine hour), budgetary control or, variance analysis reports, and cash flow forecasts, manning levels and profit results within a particular department of the organisation. A large proportion of this information will be generated from within the organisation and is likely to have an accounting emphasis. Tactical information is usually prepared regularly, perhaps weekly or monthly (whereas strategic information is communicated irregularly) and it is used in management control.
Operational information is used by `front-line' managers such as foremen or head clerks to ensure that specific tasks are planned and carried out properly within the factory or office. In the payroll office, for example, operational information will include each employee's hours worked each week, rate of pay per hour, details of deductions, and for the purpose of wages analysis, details of the time spent on individual jobs during the week. In this example, the information is required weekly, but more urgent operational information, such as the amount of raw materials being input to a production process, may be required daily, hourly, or in the case of automated production, second by second. Operational information is used in operational control.
The amount of detail provided in information is likely to vary with the purpose for which it is needed, and operational information is likely to go into much more detail than tactical information, which in turn will be more detailed than strategic information. What is information to one level of management or one department may be raw data (needing to be processed) to another. A foreman, for example, will check the output of each worker within the area of his responsibility but his superior may only wish to know about the performance of the section as a whole.
Planning, control and operating information
Another way of categorising information is into planning, operating and control information.
Planning information is information needed to formulate plans and consider alternative courses of action. It will include:
i)Forecasts (such as demand forecasts or forecasts of increases in prices and wages);
ii)Estimates of environmental conditions, such as likely actions by competitors or possible legislation.
Planning information may be based on historical data, but is essentially forward-looking, and so inevitably, it will be subject to uncertainty. When plans depend on environmental information, there is also likely to be some difficulty in obtaining all the relevant information.
Control information is information which provides a comparison between actual results and the plan. Control information cannot exist without a plan or target. Feedback is the key concept in the use of control information. The value of control information in an organisation will depend largely on the qualities of the information -its relevance, accuracy, comprehensiveness, timeliness and who receives it. Frequent criticisms of control information are that:
i)It arrives too late to be of any use;
ii)It contains information about matters outside the control of the person who receives it;
iii)The person receiving it does not rely on it, perhaps because he or she suspects it of being inaccurate of incomplete.
c)Op
this is the last bit sorry i mised it:
c)Operating information is information which is needed for the conduct of daily operations. It will include much transaction data, such as data about customer orders, purchases, cash receipts and payments. Operating information must usually be consolidated into totals in management reports before it becomes management control information.
Voting Question: which course should i take? pls help me plan my future!?
I'm the type of person who likes learning about nutrition and keeping a person looking good. I also like creating products like innovative food products and cosmetic products. I want to sell these products. But i'm scared that it would be hard to earn from a job like that. So my 2nd choice would be to become a hospital dermatologist and if i'm really good i can start my own business of selling beauty products and maybe offer cosmetic surgeries. But if i dont sell products and remain as a hospital dermatologist, will i earn a lot? This is in the philippines.
Management of applied chemistry:
This innovative program is the first of its kind in the Philippines and is a combination of two unlikely partners: Management and Chemistry. It aims to develop managers and entrepreneurs with a strong technical background and a working familiarity with the chemical processes used in manufacturing operations.
Success in business and in chemistry usually requires a combination of practicality, creativity, discipline, and exactness. These are the qualities and skills that the program hopes to impart through a four-year curriculum that covers Management, Chemistry, Chemical Engineering, and Computers.
This program has a strong hands-on and project orientation. Chemistry will be taught from a more applied perspective, and laboratory courses will have more practical experiments that will require individual work by students. The centerpiece if the program is a sequence of courses that will allow the students to use marketing research to identify unfilled niches in the market, go to the laboratory to design the product that will fill this niche, and then prepare a business plan to launch and market this new product.
Students who intend to work in business dealing with chemistry-based products � such as pharmaceuticals, processed foods, rubber, and plastic � will benefit from the sort of training providing by this program.
Health Science:
The Health Sciences Program offers the Bachelor of Science in Health Sciences, an honor’s degree. It is designed for future health professionals and physicians who aspire to continue their training at the Ateneo School of Medicine and Public Health (ASMPH). The program requires a total of 162 academic units. The Core Curriculum provides a foundation for using the multi-disciplinary approach in the study of health. This approach is further deepened through relevant course offerings in the social sciences and management. The courses hve been arranged in a sequential manner to enable to student to appreciate the disciplines as they relate to each other in the context of health. The program also draws strength from its close coordination with the Health Unit of the Ateneo Graduate School of Business, The Leaders for Health Program and The Medical City.
The Curriculum
The program requires a total of 162 academic units: 75 units of core courses and 87 units of major courses. The Core Curriculum provides a foundation for using the multi-disciplinary approach in the study of health. This approach is further deepened through relevant course offerings in the social sciences and management. The courses have been arranged in a sequential manner to enable to student to appreciate the disciplines as they relate to each other in the context of health.
All the offerings in the undergraduate college years and the M&PH phase will revolve around three main areas:
• Medicine and the Individual – which refers to Clinical Medicine Training. Basic courses in Biology, Chemistry, Physics and Math will be taught in the pre-professional phase. Mentoring is an integral part of the program.
• Medicine and Population – which refers to the Public Health components of health and communities.
• Medicine and Society – which refers to the application of other disciplines in the Social Sciences, Humanities and Management to the area of health.
If at some point the student decides not to become a physician, the program has been designed to provide the necessary training for a graduate to pursue a career in the heath sector other than being a physician.
Voting Question: A little management help for 10 points plz! (college)?
This question is one of the final ones that i couldn't figure out for my Total Quality class study guide. I hope you guys could help me. Thanks :)
Formal studies indicate that effective quality management practices translate into:
1. Somewhat greater uncertainty about financial outcomes.
2. Financial improvements but not operational improvements.
3. Both operational and financial improvements.
4. Slightly higher product unit costs.
Voting Question: "relation between total quality management and organizatonal behaviour"?
in relation to bussiness administration
Resolved Question: total quality management(TQM) what hinder a company from implementing TQM?
i need some help here
So what prevent of obstruct a company from implementing TQM?
Resolved Question: i need total quality management ebook by dale h.besterfield..........?
Resolved Question: What career,besides project management do you recommend from the following resume?
PROFILEA Project Manager desiring to quickly become an asset to your organization. Offering 5 years of outstanding leadership experience to assist the advancement of your company, ensuring project timeliness, adherence to budgets, and that obligations are met. Proficient in MS Project.
EDUCATION2007-Present Keller Graduate School of Management Atlanta, GA
Masters of Business Administration
2005-2007DeVry University Atlanta, GA
Bachelor of Science Degree in Technical Management
Concentration in Project Management
Related Course Work: Contracts and Procurement Project Risk Management Advanced
Project Management Advanced Cost Management Total Quality Management (TQM)
COREProficient in Microsoft Office Suite Effective Negotiation Techniques Expertise in
COMPETENCIES Conflict Resolution Experienced in Leadership and Motivation Knowledgeable in Inventory Management Skilled in Providing Customer Service Performance Management
RELATED1999–2004United States Marine CorpsSan Diego, CA
MILITARY Project Manager/ Director of Welding Program
EXPERIENCE Directly responsible for 40 employees and indirectly responsible for 200 employees.
Lead successful projects with assets worth over $100 million dollars.
Utilized project management techniques to achieve project goals in a timely manner.
Increased ready for issue rate from 58% to 99%.
Attended meetings and gave oral presentations to Commanding Officer and Executive Officer of Operations.
Developed budget strategies which saved company overall cost utilizing untapped assets.
Created and maintained contact with outside vendors.
Worked closely with Quality Assurance representatives to ensure accuracy and quality production.
Analyzed blueprints and technical publications and created innovative ways to manufacture products to save man hours.
Developed Excellence in Leadership training courses, providing extensive training
Achieved awards for outstanding work ethic, production, and leadership.
Acquired new business selling design for ch46ce fast-rope frames.
Oversaw project which entailed the transportation of a military logistics squadron.
Developed action plans to reduce the impact of potential risks and hazards associated with a military combat zone.
Conducted quarterly and annual audits.
Acted as liaison between outside vendors, customers, and logistics squadron.
ADDITIONAL2007-2008Old mutual Atlanta, GA
EXPERIENCEInsurance Agent
Extensive experience with CRM applications.
Maintained an 80 percent close ratio in a slowing economy.
Provided exceptional customer service by forming partnerships with business development, marketing, and other company divisions in order to determine most attractive offers for customers.
Managed 40+ accounts simultaneously.
Trained new agents on selling techniques and procedure in accordance with Georgia Department of Insurance.
2006-2007 United Rentals Acworth, GA
Diesel Mechanic
Produced sales from incoming customers to improve company revenue.
Responsible for $12 million dollars worth of fleet rental equipment.
Repair and maintain vehicles and equipment with mechanical, electrical, hydraulic and pneumatic systems.
Awarded “Employee of the Month” 3 times.
2005–2006Northrop GrummanSunnyvale, CA
Navy Submarine Assembly Propulsion Unit Mechanic
Maintained and inventoried parts essential to the assembly of propulsion unit.
Followed blueprints and process specifications provided by engineers to assemble critical
pieces of hardware. Fabricated components measuring to the hundred-thousandth.
Resolved Question: human relations question?
C & J is a manufacturing company that specializes in writing instruments. The past year was a difficult one for the company, as it sought to retain its share in a market in which the largest competitors were also rapid innovators. C & J introduced a new product late in the year, even though testing was not complete. It was a pen designed with two cartridges: one supplying ink and the other correction fluid. A person could then switch easily between writing and correcting errors. It was priced fairly high, and was never heavily advertised. Even so, the Correct-O-Pen, as the product was named, was an overwhelming success.
The success of the product has Fern Donald, the manager of the New Products division, worried, however. She was concerned that quality problems would begin occurring, since the longevity of the pen and stability of the correction fluid formulation has not been tested. She did not want sales personnel to get the bonuses that appeared to be indicated, since they might aggressively promote a product that would fail in use. She preferred to complete testing of the pen first, so that more confidence could be placed in the results.
Top management, however, declined the tests. Ms. Donald then instructed you, the accountant, not to prorate payroll taxes or rent expense for the rest of the year, but to show them as current expenses in total. In this way, the new product would appear to be only slightly profitable.
What if anything is wrong
Resolved Question: How would you use Total Quality Management in accounting?
Voting Question: What affect does globalization have on Total Quality Management?
Resolved Question: Relocation to Al Khobar /Dammam City?
First, I truly acquiring meaningful knowledge from Askar's reviews about the Saudi's economic, culture and social systems.
I will be shortly relocating to Al-Khobar/Deharan area, my potential employer is a leading university system in the Kingdom. I will be deputed as a senior management consultant in school's business administration facility.
Currently I am residing in Toronto. I am more interested to learn about the health system in the Al-Khobar city i.e the quality of local community hospitals, total number of hospitals, waitng period in an emergency situation, and if there is any 911 or similar service available in case of an extreme emergency situation?
My potential employer will be providing 100% medical coverage in a governmant operated hospital, I would like to know the difference between the private and the government operated hospitals.
I appreciate a detail review! it would be great if I have an update from Askar
Voting Question: 1. Which of the following functions or activities involves recruiting and placing qualified?
1. Which of the following functions or activities involves recruiting and placing qualified
personnel needed for the organization so that it may achieve its objectives and goals?
a) Planning
b) Organizing
c) Staffing
d) Leading
2. The external environment factors related to the values and culture that affect the way people
feel about the organization they are in and about work itself is:
a) Political factors
b) Sociological factors
c) Economic factors
d) Technological factors
3. The resources within an organization, used to achieve its goal, make up the _______ of a
business.
a) External environment
b) Workers motivation
c) Internal environment
d) Social Responsibility
4. Which type of decision making is carried out by lower level management and deals with
specific day-to-day processes?
a) Strategic decision making
b) Administrative decision making
c) Programmed decision making
d) Operational decision making
5. When the subordinates or lower level managers passes information or offer suggestions to
higher level management, they are using which type of communication?
a) Downward Communication
b) Upward Communication
c) Lateral Communication
d) Informal Communication
6. A few years ago Black and Decker bought General Electric’s small appliance business. 150
products were converted from GE to Black and Decker label. A total of 140 steps were used
for each product. It took 3 years. The total conversion of product line was:
a) A Program
b) A project
c) A policy
d) A rule
7. The organizational structure in which separate business units are grouped under a manager
responsible for performance, strategy and operations is:
a) Strategic business units
===========================================================
Principles of Management (MGT-503)
Quiz # 02 SPRING SEMESTER, 2008
===========================================================
b) A divisional structure
c) Functional structure
d) A simple structure
8. What is the purpose of organizational structure?
a) To help the organization achieve its goals
b) To organize processes and procedures that will facilitate production
c) To facilitate vertical and horizontal communication
d) To provide a clear chain of command
9. Being "closer to customers" is a strength of which form of departmentalization?
a) Process
b) Functional
c) Geographic
d) Product
10. Boredom, poor quality, and fatigue are three negative consequences from which organizational
design process?
a) Span of control
b) Decentralization
c) Work specialization
d) Departmentalization
11. Which organizational structure is designed so that an employee can have two managers?
a) Team
b) Learning
c) Boundary less
d) Matrix
12. A very important characteristic of learning organizations is that:
a) They must have a wide span of control
b) Employees are reluctant to collaborate and share knowledge
c) They are highly centralized
d) Employees share information and collaborate on work activities
13. An organization that wants to be more responsive to changes in its environment, especially to
customers, is likely to have an organization structure that is:
a) Decentralized and empowers employees
b) Very formal and rule oriented
c) Highly centralized
d) Mechanistic
14. What should be the relationship between managers and leaders?
a) There should be no relationship between management and leadership
b) All managers should be leaders
c) All leaders should be managers
d) All managers should be leaders and all leaders should be managers
15. Which plan cannot be used if rewards are allocated only on seniority basis?
a) Employee recognition
===========================================================
Principles of Management (MGT-503)
Quiz # 02 SPRING SEMESTER, 2008
===========================================================
b) Pay-for-Performance
c) Open-book management
d) Stock option programs
16. What principle state that satisfaction of one level of need encourages concern with second
level?
a) Maslow’s hierarchy of need theory
b) Satisfaction Progression
c) Growth and Achievement
d) Frustration Regression
17. Which one of the following is the highest need on Maslow's hierarchy of need theory?
a) Self-actualizing
b) Safety
c) Esteem
d) Social
18. A manufacturing company has divided its departments into pattern making, fabric cutting, and
fabric coloring. What type of departmentalization is this?
a) Geography Departmentalization
b) Function Departmentalization
c) Process Departmentalization
d) Product Departmentalization
19. Which of the following is the most common type of departmentalization?
a) Process Departmentalization
b) Geography Departmentalization
c) Market Departmentalization
d) Function Departmentalization
20. The management of people/labor should be handled by which of the following department in
an organization?
a) Administration
b) Information Systems
c) Human Resources
Resolved Question: Can anyone list three Total Quality Management theories?
Resolved Question: Computer noob needs help with drivers?
Resolved Question: Which of the following statement is correct?
A management philosophy directed at improving customer satisfaction while promoting positive change and an effective cultural environment for continuous improvement of all organizational aspects. This is referred to as
A.Quality assurance (QA)
B.total quality management (TQM)
C.continuous quality improvement (CQI)
D.quality improvement process (QIP)
Resolved Question: please give me an examples of strategic alliances, network organisation, CRM and TQM.?
this all are related to basic management principles.
CRM refers as Customer Relationship Management and TQM refers as Total Quality Management.
Thanks for all for helping.
Resolved Question: Is "Good Old Boy Politics" good for South Carolina?
Voting Question: Where can if find condensed articles on TQM (Total Quality Management) as a blog by a practitioner of TQM?
Resolved Question: Why is total quality management important to American organizations today?
I need this question answered for my class
Resolved Question: What is the impact of globalization on total quality management?
Resolved Question: Six Sigma In Education? Fad or Reality ?
The time and tide promotes the self analysis of the fact to pertain and to promote the self factual learning scenario to pertain the simplicity in regard to flourish the fact in concern. The exploring duration of the simplicity in regard to make view and preface to the learning methodology has in demand over the years made the new and the old traditional concepts of education towards learning the better. Now we flourish with implementing the TQM culture of Total Quality Management with activation of tools in learning and the practicing of making the Brainstorming and Data Collection techniques and particularly having the GROUP LEARNING methodology has been the need of the hour.
Voting Question: Select the correct one?
01. Which of the following strategy is more complex, more focused on internal processes, and
aimed at cost savings and improvements in efficiency, productivity and cost savings?
a) E-business
b) Information technology
c) E-commerce
d) Total quality management
02. What is the difference between internet and intranet?
a) The Intranet is a public access network, open to the world.
b) The intranet is the company’s private face where employees get their information
c) Internet provides a secure and reliable access to a company’s private information
d) Appearance of internet is simpler and it’s built for speed, not glamour
Resolved Question: 9. Which of the following strategy is more complex, more focused on internal processes?
9. Which of the following strategy is more complex, more focused on internal processes, and
aimed at cost savings and improvements in efficiency, productivity and cost savings?
a) E-business
b) Information technology
c) E-commerce
d) Total quality management
10. What is the difference between internet and intranet?
a) The Intranet is a public access network, open to the world.
b) The intranet is the company’s private face where employees get their information
c) Internet provides a secure and reliable access to a company’s private information
d) Appearance of internet is simpler and it’s built for speed, not glamour
11. “Specialization increases output by making employees more efficient” it is called:
a) Division of work
b) Authority
c) Scalar chain
d) Order
12. Relationship between manager and employees was described by:
a) Administrative theorists
b) Quantitative theorists
c) Bureaucratic theorists
d) Behavioral theorists
Resolved Question: Proof-reading for me, Please (2)?
Griffin and Hauser also point out that ‘developing products based on the voice of the consumer becomes a key criterion in total quality management’. Therefore, how to capture this information is important for companies. It has been suggested that quantitative or qualitative methods, such as surveys, focus groups, in-depth interviews, observations, are considerable ways to gain consumers’ opinions. More importantly, Gupta and sounder strongly suggest that the involvement of customers should be in the early stage of new product innovation. This might be one factor which turns a new product launch become successful (Gupta and Sounder). A good example for this may be a TV show in the UK called “Break into Tesco”. This programme invited customers who have new ideas in launching a new product in Tesco Supermarket. Their works were judged by a test-group of consumers as well as customers who were shopping in a Tesco supermarket in London. The whole processes not only illustrated that Tesco treasure customers’ opinions, but also found out an attractive product for consumers.
To conclude, the voice of customers means the customers input (Griffin and Hauser) as well as their needs and wants. It is also regarded as a process of gaining customers’ requirements for new product launch. Moreover, it has been indicated that the voice of customers in the early stage can effectively contribute in launching a new product or service. “Break into Tesco” TV programme can be am example for this.
Resolved Question: Need Help With Ecology Review Ws- answer and get best answer?
Ecology-Section Reviews
1. Give three examples of things classified as biotic factors.
2. Give three examples of things classified as abiotic factors.
3. What parts of Earth make up the biosphere?
4. Give two examples of ecosystems.
5. Explain how the niche of one organism can affect other organisms in the same ecosystem.
6. Do you think the soil in the rain forest is of a very high quality or of a very poor quality? Explain.
_____1. nonliving parts of the environmenta. niche
_____2. study of organisms and their interactions with the environmentb. abiotic factors
_____3. role an organism plays in the environmentc. biosphere
_____4. protection, management, and renewal of natural resourcesd. ecosystem
_____5. region of Earth that supports lifee. ecology
_____6. living parts of the environmentf. conservation
_____7. union of organisms and abiotic factorsg. biotic factors
Complete the following chart:
BIOMECLIMATEPLANT LIFE ANIMAL LIFE
Tropical Rain Forest
Desert
Chaparral
Grassland
Deciduous Forest
Taiga
Tundra
Matching:
_______ 1. transfer of energy and matter in a communitya. food web
_______ 2. organisms that make food for the entire communityb. carnivores
_______ 3. consumers that feed on dead organismsc. food chain
_______ 4. organisms that eat only plantsd. producers
_______ 5. animals that eat only animalse. omnivores
_______ 6. animals that eat producers and consumersf. biomass
_______ 7. energy flows from one organism to another through g. ecological pyramid
each trophic levelh. herbivores
_______ 8. interconnected food chains in an ecosystemi. trophic levels
_______ 9. total mass of organic matter at each trophic levelj. scavengers
_______ 10. relationship between producers and consumers
at different trophic levels
1. What are the main trophic levels?
2. What kind of organisms are always located at the base of a food chain, a food web, or an ecological pyramid?
2. Explain how primary and secondary consumers differ.
3. What is a tertiary consumer?
4. Give an example of each of the following: scavenger, herbivore, carnivore, omnivore,
and decomposer.
5. Explain how biomass and the energy at each trophic level relate to the organisms in the community.
POPULATION ECOLOGY
1. What is a population?
2. Explain the job of population ecologists.
3. What are limiting factors?
4. List five factors that can be considered limiting factors.
Resolved Question: List the basic principles of total quality management?
Resolved Question: I am D.A.E(Mech).I received a job offer from Benin oil corporation as a Maitenance Engineer.Is it possible?
I am quqlified Diploma of Associate Engieer(Mechanical)
This qualifiication is based 03 years study after Matriculation (Total study period 13 years).
3. I am presently studying B.Tech.(Bachlor of Technology,04 years study after D.A.E,
Which consists of 08 Semesters .However I am in 4th semester .
This Degree is not Equivalent to B.E(Bachlor of Engineering in Pakistan)
I have 5 Years experience in Fuji Fertilizers Compny,as Mechanical Technician(Stationary Equipment Fabrication /Maintenance)
Benin Oil Corporation Limited Benin
LOT: 7854/62 BENOC AVENUE,
ZONE INDUSTRIELLE PORT NOVO
TEL: 00229- 93022315, 00229- 97528005
CONFIDENTIAL!
BENIN OIL CORPORATION JOB REF: BENOCBJI67/21563755
DATE: APRIL 10TH, 2008
ATTENTION: JAVAL IQBAL
CONTRACT AGREEMENT/ APPOINTMENT LETTER
1.0EXECUTIVE SUMMARY
We have in file, your Resume, Job Application and Answers to the Official Interview. After the evaluation of these documents, we found you qualified to work with our Team.
Hence, BENIN OIL CORPORATION Seek to employ your services as an expatriate consultant for the provision of expatriate services as stipulated in the following acts in this document. This document embodies the approved Terms for the purpose of this contract.
2.0JOB TITLE/UNIT
MAINTENANCE ENGINEER
3.0JOB COMMENCEMENT/ LOCATION
The work Location will be within the work metropolis of BENIN OIL CORPORATION Facility Plant.
You are to report immediately to the HR Manager after your arrival for brief elaboration about the company and other logistics before you start duty.
4.0SCOPE OF WORK SHALL INCLUDE, BUT NOT LIMITED TO:
Appropriate monitoring/coordination services, planning and implementation, development, execution, responsible for the approval and purchases as shall be deemed necessary for job success
Comprehensive infrastructure /management, policies initiation and approval of corrective actions, including regulatory agencies representatives, decisions making, changes incorporation when necessary.
Quality assurance, Quality control, corporate liaison work with one or more project team, or steering committee, senior managers and other key influences, possession and maintenance of outgoing and incoming policy and operations manuals.
You shall be expected to work lead a team of prime experienced project personnel’s with the mandate to provide excellent services.
You shall also be expected to meet/liaise with the entire management board of BENIN OIL CORPORATION For overview and updates bi-monthly
5.0CONTRACT PERIOD/ DURATION
This contract is for the period of one year, starting for the date of your arrival to Benin, after one year Contract can be renewable.
6.0SALARY INDICATION
Monthly Salary: US$12,000 (Twelve Thousand United States Dollars)
You will be eligible to receive US$11,920 (Eleven Thousand Nine Hundred and twenty United States Dollars) –Basic (Tax exclusive) Monthly.
Funds can be transferred to any Bank designated by you and this must be in conformity with the present tax situation of the Country.
Work time shall be 40 hours work week for the Twelve (12) month contract term as such employee shall also be entitled to over-time allowance if employee work time exceeds the official stipulated hours. Salary shall also be liable to increments with time and employees' official promotions and position in service.
7.0ALLOWANCES/ ENTITLEMENTS
Hazard/Inconveniences: US$560.00 (Monthly)
Car Maintenance: US$1,089.00 (Monthly)
Entertainment & Recreation: US$575.00 (Monthly)
Travel & Events: US$950.00 (Monthly)
8.0EXPENSES BEFORE TRAVEL BY EMPLOYEES
Expenses made/incurred by the employee related to job before commencement of duties or Expenses made during Travel Plans, Processing of Travel Particulars ETC will be substantiated with receipts and Employer will re-imburse the Employee not later than Five (5) working days after submission of Employee’s expense Report and Receipts as proofs of such Expenses.
Employer however agrees to reimburse fully all Travel costs and Expenses made by Employee.
The agreement hereby binds Employer and Employee in that re-imbursements will be made fully to Employees upon presentation of Expense Reports and Receipts of Expenses.
“On no account will Employer accept to shoulder costs for Travel Expenses, Processing of Work/ Resident Permit Papers of Employee before Work sign-on. This is to possibly evade losses that may be accrued to Employer should Employee decide to decline Job Offer after certain Expenses must have been made by Employer.”
The agreement hereby binds Employer and Employee in that re-imbursements will be made fully to Employees upon presentation of Expense Reports and Receipts of Expenses
9.0UPFRONT PAYMENT OF SALARIES
The first monthly salary shall be paid in advance before expatriates embark on journey to assume duty.
This is to enable expatriates settle all domestic needs before travel. As such no excuses will be entertained on assumption of duty relating to default.
Employees (Expatriates) are to note that 1MONTH UPFRONT SALARIES are paid as soon as Employees Procure and Process the relevant Resident/ Work Permit Documents from the Benin Immigration Services and submit same to the company for Verification.
All payment of Salary after assumption of duty in BENIN shall be 75% paid into an offshore account to be provided by employee with the remaining 25% paid locally in BENIN.
This is in line with the Benin Expatriate Financial Statutory Laws.
10.0FEEDING & ACCOMODATION
All Employees are expected to reside at the Company’s Staff estate. There are Single Bed-room and Flat options for Employees to choose from. Employees are entitled to take meals free of charge at the General Staff canteens. Dietary options, Customized cooks and Dieticians are available options.
11.0MEDICAL EXPENSES
Employer will provide the employee with comprehensive Health care for the term of contract, and follow-on care for injuries suffered during the term of contract for employee and family.
12.0OFFICE ASSETS TO BE PROVIDED BY EMPLOYER
Computer resources: Laptop Computer, 1.6 GHz Processor, 256 MB RAM, 24XCD-RW, 30GB Hard Drive, Floppy Drive, Integrated Network Adapter, Internal 56K Modem, Spare Battery and Necessary Software. Full time Internet access is also made available.
Phones: Employer will provide each employee with one (1) landline and one (1) mobile telephone. This shall have a reasonable credit limit application per month.
Cars: Employer will provide an official car MAZDA 626 LX for Senior/ Chief Staffs. Also they shall always be a standby Air Conditioned Coaster Bus to transport ordinary staffs from the Company’s Estate to work Metropolis.
13.0SAFETY & SECURITY
Safety and Security of personnel (Local/Foreign) and Facilities on Job Locations and communities are no small issues, and have been seriously considered to ensure and assure hitch free operations.
All operations on Job Location are designed to adhere strictly to the Health Safety and Environment (HSE) Policy as applicable in the Oil and Gas Sector.
All expatriates are entitled to a free and mandatory safety courses on Job Locations to be delivered by qualified safety and environment experts.
All safety wears shall be provided by the Company at Job Locations such like Safety Coveralls, Gloves, Goggles, Helmet and Safety Shoes etc. as applicable in the Oil & Gas Sector.
14.0TELECOMMUNICATION/ INTERNET FACILITIES
There are standard Telecommunication Facilities and Internet services at the disposal of all expatriates, and same shall be accessible to all Personnel (Local/Foreign) without any charge or expenses to be incurred.
Cellular Phones can be obtained by expatriates from the Local dealers/Service
Providers in Work Metropolis but must be used in accordance with the safety regulations on Job Locations.
15.0ADDITIONAL SERVICES
Recreational/Sports Facilities shall also be made available at the disposal of all expatriates with no expenses to be incurred. Laundry and Dry Cleaning Service will also be made available to all Expatriates by the company's laundry and dry cleaning unit.
16.0DOCUMENTS PROCESSING VISA, WORK/ RESIDENCE PERMIT
The Employee is requested to contact the below office who shall be responsible for the process or his or her Valid Benin Work/Residence Permit Visa and then should forward same to the HR of BENOC for Verification and authenticity confirmation.
Hence any expenses incurred during this process shall be refunded to the candidate in not less than 5 working days of arrival to Benin.
17.0THE BENIN IMMIGRATION SERVICES CONTACT DETAILS BELOW:
BENIN IMMIGRATION SERVICES
LOT 708/710 ZONE DES AMBASSADE,
BENIN IMMIGRATION LAYOUT,
COTONOU, REP. DU BENIN
E-mail: workpermit@immigrationbenin-bj.com
TEL: +229- 97 53 75 47
Contact Person: BARR. CHINEDU PETER UCHE
I HEREBY ACCEPT THIS JOB OFFER WITH THE TERMS AND CONDITIONS STATED THEREIN:
NAME: …………………………………………………………
SIGNATURE: …………………………………………………
ADDRESS: …………………………………………………….
DESIGNATION: ……………………………………………….
Regards
Andrew Morgan
Head of Career/ Recruitment Department
Benin Oil Corporation
Benin.
Resolved Question: Can anyone explain the concepts and principals of Total Quality Management .?
And how it improves manufacturing companys competiveness.
Resolved Question: What is Tqm Total Quality Management?
Dear Follows I am an student Of mba and got an assignment to interview any quality manager about tqm so help me out contact me i'll send u the question's by e-mail untill that answer me wht is it how its is managed and why is it necessary
Resolved Question: I am winning £ 500,000.00GBP yahoo/msn windows live promotion that is true or not?
Resolved Question: sample for selection criteria -nursing level 2?
Povide samples for these questions
1, Demonstrated nursing leadership and ability to work within a team struture,including advanced communication skills.
2, Demonstrated expertise and knowledge in coronary care unit.
3, Demonstrated knowledge on managed care principles and casemix management.
4, konwledge of and/or involvement in total quality improvement,research and education process.
5, ability to actively participate in working environment supporting quality human resourse management practices including employment equety,anti-discrimination.occupational health & safety,and ethical behaviour.
Voting Question: montana wood products manufactures tow highly quality products?
This question comes from Operations management textbook on formulating LP problems.
Montana wood products manufactures two high quality products, chairs and bookshelf units. Its profit is $15 per chair and $21 per bookshelf unit. Next week's production will be constrained by two limited resources, labor and wood. The labor available next week is expected to be 920 labor hours, and the amount of wood available is expected to be 2400 board feet. Each chair requires 4 labor hours and 8 board feet of wood. Each bookshelf unit requires 3 labor hours and 12feet of wood. Management would like to produce at least 100 units of each product. a.) To maximize total profit, how many chairs and bookshelf units should be produced next week? b.) How much profit will result?
Resolved Question: quality assurance?
explain In term of perception of satisfaction to both internal and external customers, the influence of quality assurance by the Total Quality Management cultuer
Resolved Question: Why did the TQM (Total Quality Management) fail in the U.S.?
Voting Question: why do people see total quality management (TQM) as a "fad"?
Resolved Question: How does total quality management affect environmental management?
Resolved Question: traditional standard costing and tqm?
Lange Company manufactures abstract-shaped sculptures made out of liquid jade. Each sculpture requires two (2)gallons of liquid jade. Because of the instability of the liquid jade at times, some sculptures crack or shatter during the production process. The jade used in the broken sculptures cannot be reused and is discarded. On the average, one sculpture is expected to be lost for every nine sculptures produced. In other words, eight good sculptures are generated from every nine production attempts.
Under traditional standard costing, what amount should Lange use for the standard quantity of liquid jade per sculpture?
* 2.000 gallons
* 2.125 gallons
* 2.222 gallons
* 2.250 gallons
Under a total quality management (TQM)approach to standard costing, what amount should Lange use for the standard quantity of liquid jade per sculpture?
* 2.000 gallons
* 2.125 gallons
* 2.222 gallons
* 2.250 gallons
Voting Question: Can any one explain soft quality in TQM?
In Total quality Management(TQM) there is a term Soft quality. I just want to know what is this and how it works in TQM.
Resolved Question: Did the Allies and Jews lie about the Holocaust?
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